Frequently Asked Questions
General
What is Hair Color & Care Studio?
Hair Color & Care Studio is an online store offering premium hair care and styling products designed to keep your hair looking its best.
How do I contact customer support?
You can reach us at haircolorcarestudio@gmail.com or WhatsApp us at +92 311 6406422
Do you offer international shipping?
Currently, we mainly deliver within Pakistan, but international shipping options may be available soon.
Can i Place Order on Whatsapp ?
Yes You Can Place Order on Whatsapp +92 311 6406422
Shipping & Delivery
How long does shipping take?
Orders are usually processed within 1–2 business days and delivered within 3–6 business days depending on your location.
How much does shipping cost?
We offer free shipping in all over pakistan.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number by email or SMS so you can follow your package.
What if my order is delayed?
If your package is delayed, please contact us at haircolorcarestudio@gmail.com and we’ll assist you.
Whatsapp : +92 311 6406422
Returns & Refunds
What is your return policy?
We offer a 7-day return policy for unused, unopened products in their original packaging.
How do I request a return?
Simply email us at haircolorcarestudio@gmail.com with your order number and reason for return.
How long does it take to process a refund?
Once we receive and inspect your return, refunds are processed within 10 business days.
